Delivery Questions

Direct Bed prefers evening deliveries because most of our customers are available during this time. If you need a specific delivery time or date, we can accomodate. Just let us know at checkout what your preference is. We do deliver on Weekends except for Sunday.

We offer FAST & FREE local delivery on all orders over $249.00. Local delivery is defined as any delivery within our RED delivery zone. Any Delivery within our YELLOW delivery zone we deliver for a $28.00 fee.

Once you place your order with us, we will call you at the number you provided at checkout as soon as possible. We will confirm that we got your order right then pass the order to our delivery team. Our delivery driver will call you again to set up a time that best works for your schedule.

We accept Interac™, Visa, Mastercard or Cash at the door. All Payment is upon delivery via MONERIS secure wireless terminal. We accept all tap-n-go, or flash payments as well. If you are prepaying online, we accept Paypal, the safest way to pay online.

If you do not find yourself in our Free delivery zone CALL US! We probably still deliver to your area and we may have a driver in your area. You can call 905 594 1247 for a quick answer.

Find out if you are in the FREE Delivery Zone

FREE Delivery

Extended Delivery $28.00

No results found in this location. Please try again.

 

Not in our delivery zone? Call us! We still deliver to you.

Phone Number

(905) 594 1247

Email

[email protected]

 

 

 

 

Great matresses, greater service

★★★★★
5 5 1
When I heard the matresses were out of stock today, and waiting for the 'Hamilton set', I felt quite uncertain about this purchase. I may even cancel my order if I have another matress. But when they finally come, they are good enough to surprise me. Never thought I can get such matresses at this price. J also delivered them to my door and offered great service. Definitely will choose DirectBed again if I need some matresses.

Amazing service with excellent prices

★★★★★
5 5 1
Amazing service with excellent prices! I ordered my mattress on Tuesday night and it was delivered Wednesday afternoon!! I will definitely recommend DirectBed to family and friends!!

Excellent Service

★★★★★
5 5 1
I ordered my mattress on Wednesday night and requested for Friday evening delivery. It was delivered as requested!! I will definitely recommend DirectBed to family and friends!!

Very Happy

★★★★★
5 5 1
The mattresses are great and were delivered the next day. The delivery guys were great and brought the mattresses right upstairs for me. I am very happy with the mattresses and the service!

Top Notch Experience

★★★★★
5 5 1
Great customer service and friendly delivery guys. Extremely happy with the quality of the beds for such an affordable price. Highly recommend Direct Bed to everyone in the GTA.

Box spring is great is exactly what I…

★★★★☆
4 5 1
Box spring is great is exactly what I needed however the company didn’t properly inform the driver and my shipment came a day later at a inconvenient time for me then what was planned. But the driver himself was very nice and even helped carry the box spring up the stairs

I ordered my Queen size split box…

★★★★★
5 5 1
I ordered my Queen size split box spring online early in the morning and couldn't believe my luck when I got a call a few hours later saying that my mattress would be delivered to my house that very afternoon!! The delivery guy (Jesse) was very personable and professional and the box spring is perfect - not to mention the great price. I would most definitely recommend this company!

This is the best place to get a quality…

★★★★★
5 5 1
This is the best place to get a quality bed at the best prices I've got an extremely bad back and I've tried at least ten different beds in last three years and each one got more expensive but no better for comfort or sleep and at the end I was sleeping in my recliner chair then I seen the Direct Bed website and thought I would message them to see if they had a bed that might work for me at a reasonable price and one of their sales people Steve and suggested two different beds that would be good for me We ended up settling on the Prince of Wales mattress and they had it delivered to me in two days and it's the best bed I've had in my life and I'm almost fifty and by the way I got it 1299 plus tax and the same bed at several other stores were 2500 to 3000 so if you're looking to purchase a quality new bed at awesome prices this is the place to shop and staff are extremely knowledgeable and pleasant

Awesome

★★★★★
5 5 1
Received the mattresses next day. Jesse was very helpful and friendly. Even carried the mattress up to the 4th floor. excellent customer service. Will definitely purchase from you again. Love the pay at door idea 🙂

Excellent Service

★★★★★
5 5 1
I ordered split queen box in the morning. To my surprise Within next eight hours it was delivered to me. Never seen such a quick delivery. The product is good and pure Canadian. The delivery person was very helpful. Good product with excellent service. Simply the best.

6474707239

★★★★★
5 5 1
Everything as promised. Excellent condition with speedy delivery. Keep up the good work.

Great product and service!

★★★★★
5 5 1
I purchased the mattress online and was delivered the very next day right at my door. The mattress was very great and comfortable. I was very satisfied with both their product and their service! Great job DirectBed!