Delivery Questions

Direct Bed prefers evening deliveries because most of our customers are available during this time. If you need a specific delivery time or date, we can accomodate. Just let us know at checkout what your preference is. We do deliver on Weekends except for Sunday.

We offer FAST & FREE local delivery on all orders over $199.00. Local delivery is defined as any delivery within our RED delivery zone. Any Delivery within our YELLOW delivery zone we deliver for a $28.00 fee.

Once you place your order with us, we will call you at the number you provided at checkout as soon as possible. We will confirm that we got your order right then pass the order to our delivery team. Our delivery driver will call you again to set up a time that best works for your schedule.

We accept Interac™, Visa, Mastercard or Cash at the door. All Payment is upon delivery via MONERIS secure wireless terminal. We accept all tap-n-go, or flash payments as well. If you are prepaying online, we accept Paypal, the safest way to pay online.

If you do not find yourself in our Free delivery zone CALL US! We probably still deliver to your area and we may have a driver in your area. You can call 905 594 1247 for a quick answer.

Find out if you are in the FREE Delivery Zone

FREE Delivery (Same day or Next)

Extended Delivery $28.00 Next Day

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Not in our delivery zone? Call us! We still deliver to you.

Phone Number

(905) 594 1247







5 5 1
we had a no problem pickup arrangement.the man met us there at the warehouse,right on time. We love the mattress. Thanks G Lawrence

Great bed for the price

4 5 1
Ordered the bed through kijiji. Uncomplicated and smooth purchase and delivery. Would have liked a softer bed but at $199 I can't complain.

Most Convenient Way to Get a Mattress

5 5 1
Ordered online, received next day. Great quality and reasonable price. Would highly recommend.


5 5 1
I defiantly want my box spring and matress next month will be in contact definitely


5 5 1
WE couldn't be happier with the beds we purchased and service. This is the second time we have used DirectBed and couldn't be happier. The DirectBed team we were in contact with from the beginning of the sale to delivery were very professional, even came out to my workplace to receive payment after they delivered the beds to a different address. Big thanks, and hopefully many referrals to come your way!!

Matress & Box spring set

5 5 1
Direct bed delivered the bed when it was convenient for me, and the bed is wonderful, comfortable and inexpensive


5 5 1
Great services

Bought. a Queen Matress set

3 5 1
I was very satisfied with my purchase, as well I sleep comfortably in the new bed.

The right mattress

5 5 1
Easy access to different tabs, great information and response... Thank you for your help with helping me find out more information for the right mattress for fibromyalgia, chronic pain and insomnia...with your help you prescribed what would work perfectly, except at this time I cannot afford one. Again thank you for taking the time to make me feel like a real person and not just a "customer"! Marilynne J. graham.


5 5 1
Very easy and pleasant to order. Delayed for the delivery date we needed. Called ahead as promised. Quality product. Excellent service.

Springs are bent

2 5 1
Bends back up. Again but when. I'm. Laying on. It and. Reach over to grab something of the night stand.Once.i move over the side. Goes right in. And. I have to hold onto. Something so I. Don't fall. Off lol but once no. One. Sits of the one side. The bend go. Back. Up. But I think. The springs on. It are bent

Finding the perfect mattress.

5 5 1
I would give the staff 10 stars!They were very patient & understanding.It took us 3 tries but with perservereance,they satisfied me totally.I am not the easiest person on this planet to please. I definitely would recommend DirectBed to anyone who needs a new mattress for a great nights sleep! Thanks guys!